Terms & Conditions

General

(a) The contract is for the hire and /or sale of equipment detailed on the contract. The parties to the contract are:
(i) the Hirer, as an individual or an organisation whose official representative will be the signatory of the contract
(ii) Prestige Event Hire Ltd.

(b) All equipment hired remains the property of Prestige Event Hire at all times. Purchased equipment remains the property of Prestige Event Hire until full payment is received by Prestige Event Hire.

(c) Where the Hirer is in breach or subject to insolvency or liquidation proceedings, Prestige Event Hire may terminate the contract and collect equipment without affecting any rights to recover monies owing or breach of contract damages.

(d) Acceptance of goods and services from us implies that you have accepted our Terms & Conditions.

(e) As a nationwide event hire company, we offer a very competitively priced delivery and collection service.  This is carried out by our fleet of trucks and professional delivery team who will provide you with an accurate and reliable service.  We are constantly investing in our fleet in a variety of models to ensure the most efficient service to our clients.

 

Our standard delivery and collection hours are between 8am and 5pm Monday to Friday.  If you want to specify a particular delivery time slot, then there will be additional charge for this – contact us to discuss your requirements.

Rates for standard delivery and collection are automatically generated during our online ordering process based on the postcode location of your event. As a general rule of thumb, the closer your location to one of our distribution centres, the cheaper your transport charge is likely to be, and vice versa. If you have non-standard delivery and collection requirements such as out of hours, non-ground floor drop off and other requirements, then extra charges may apply please contact a member of our sales team to discuss with you.

 

Charges

(a) Standard hire charges will be for periods of 3 days (72 hours) or 4 days Friday to Monday at weekends or multiples, including Bank Holidays, as detailed on the hire contract. All charges quoted are subject to VAT at the current rate.

(b) Delivery and collection will be charged at current rates.  Failed delivery and collection attempts will be charged at additional current rates.

(c) All outstanding payments, including VAT, will be paid on demand.

(d) Deposits will be requested as security on equipment hired and will be used against any outstanding payments.  Any balance due is refunded back to the original source of the funds on return of equipment in sound / clean condition.

(e) For Bookings over 8 weeks a minimum €100 non-refundable deposit payment will be required to secure & confirm your order with balance due 14 days from delivery date.

(f) Any equipment unavailable for inspection or collection, after a reasonable time, will be deemed to be lost and a charge will be made to the Hirer equal to the current replacement value of the equipment. The Hirer agrees to pay for all equipment loss, repair and cleaning.  Hire charges will continue until full payment is made.

(h) All cancellations must be confirmed in writing at least 14 days before the hire equipment is due to go out on hire.  In the event of a cancellation, the following cancellation charges will apply;
14 days or more prior to delivery – no charges payable by Hirer (with the exception of the non-refundable deposit payment)
Up to 5 days prior to delivery – 10% hire cost payable by Hirer (plus non-refundable deposit)
Up to 72 hours prior to delivery – 20% hire cost payable by Hirer (plus non-refundable deposit).

(i) Our website www.prestigeeventhire.ie offers the facility for users to order and make payment online using major debit and credit cards.  Orders are subject to stock availability. For orders within 48 hours please email our sales team [email protected] or contact us on 015649436 to confirm stock availability

 

Responsibilities of The Hirer

(a) Adequate delivery and collection access will be provided by the Hirer.  Any loading, unloading, set up or break down assistance provided by Prestige Event Hire is at the Hirers risk.

(b) The Hirer or his signatory will check quantities and condition of equipment on delivery and sign the contract to confirm agreement.  Any damage or shortfall must be agreed, noted on the contract and signed off by both parties.

(c) The Hirer accepts full responsibility for the security and safe use of the equipment until collection or return to Prestige Event Hire.

(d) The Hirer shall return all crates and boxes supplied by Prestige Event Hire.  Failure to return these items will result in a charge for their full replacement value being made to the Hirer.

(e) Goods should be stored in the correct way to avoid damage, it is the client’s responsibility to ensure they know how. The information can be provided upon request.

(f) Goods should be stored in secure, dry conditions. Negligence can result in loss and damage for which relevant charges defined by Prestige Event Hire will apply.

(g) Goods should be returned in clean, dry condition or relevant charges for replacement or repair may apply. Linen should be free of food and debris and kept dry as mould causes irreversible damage that will incur full replacement charge

(h) Prestige Event Hire reserves the right to not leave goods with the client, if on delivery it is apparent the goods will not be kept safely or securely.

(i)  Late returns of goods will incur full relevant hire fees, plus any costs incurred due to subsequence interference with any other orders.